Refund policy

I have a 14 day return policy, which means you have 14 days after receiving your item to request a return. 

All international orders are final sale and we don't accept return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.


To start a return, you can contact me at iammomojudy@gmail.com.

If your return is accepted, I’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

To request a cancellation please notify me within 12 hours of purchase. 


Because of the nature of these items, unless they arrived damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale 
  • International orders
    Please note, buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.



    Damages and issues
    Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.


    Exchanges
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

     

    Refunds
    I will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
    If more than 15 business days have passed since we’ve approved your return, please contact me at iammomojudy@gmail.com.